In a survey of 2,600 consumers, 97% said they want more control over their mobile banking apps’ authentication process and feel it will give them more protection against fraud. Consumers want to be able to choose how they authenticate their login and transactions.
- 97% of banking customers want control over their mobile banking apps’ authentication processes
- 85% of consumers would feel safer if they had control over their authentication methods
- 88% would like to add login authentication methods
- 86% would like to add transaction authentication methods